0
0,00  0 items

No products in the cart.

Frequently Asked Questions

Get clear answers about licensing, activation, Android setup, WooCommerce integration, and SMS marketing management.

Setup & Licensing Questions

What is MyOwnSMS?

MyOwnSMS is a solution that lets your business send SMS messages through your own Android smartphone, integrated with your WordPress and WooCommerce store.

Does MyOwnSMS work with WordPress and WooCommerce?

Yes. MyOwnSMS is built to work with WordPress and WooCommerce, allowing you to connect your store and manage SMS sending through the plugin and the Android app.

Who is MyOwnSMS for?

It is designed for merchants, store owners, and businesses that want to send operational or promotional SMS messages directly from their own setup, with full control over the sending device.

Do I need an Android phone?

Yes. MyOwnSMS uses an Android smartphone as the sending device. For the best results, we recommend using a dedicated phone with a stable internet connection.

Basics Questions

How does activation work?

After purchasing the license, you enter your license key in the plugin settings, activate it on your website domain, and then pair your Android device with the system.

What happens if I change domain?

If you need to move the license to a different domain, a reset or an authorized support procedure is required.

Does the license expire?

Yes. The current model is based on an annual license, so renewal is required to continue using the service without interruption.

Can I use MyOwnSMS for SMS marketing campaigns?

Yes, but only if you have the proper legal basis and any required consent from your recipients, according to the rules that apply to your business and country.

How is marketing consent managed?

For store marketing campaigns, customers can manage their SMS preference from their WooCommerce account area. If consent is not given, they should not be included in promotional campaigns.

Can I use one license on multiple domains?

No. Each license is intended for one domain at a time, unless a different commercial agreement is provided.

Can I change the Android device later?

Yes. You can replace the device, but the change must follow the correct reset and pairing procedure so the new phone can be connected properly.

What should I do if the plugin says the license is invalid?

First, check that the key was entered correctly. Then verify that the website domain matches the activated one and that the license is still valid and not expired.

What are the main requirements before starting?

You need a valid license key, administrator access to your WordPress site, an Android smartphone, and a stable internet connection.

What if the app does not activate correctly?

In most cases, the issue is related to incorrect activation data, mismatched license details, or connectivity problems. Checking the entered information and the device connection usually solves the first level of issues.

Download the Documentation

Get the complete setup guide, activation instructions, and configuration reference for the Android app and WordPress plugin.
DOWNLOAD DOCS

Contact Our Support

OPEN A SUPPORT TICKET

MyOwnSMS

SMS notifications and campaigns for WooCommerce, powered by your own device.
GET LICENSE
cartquestion-circle linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram